Privacy Policy

Who We Are

Superstored provides premium indoor vehicle storage in Ireland, including climate-controlled storage, concierge collection and return, optional CCTV access, and optional environmental monitoring services.

If you have any privacy questions or wish to exercise your rights, please contact us using the contact form on our website.

Information We Collect

We may collect:

• Contact details such as your name, email address, phone number, company name, and preferred contact method.
• Reservation details such as package choice, extras, billing preference, collection and return requirements, and related booking information.
• Vehicle-related information you choose to share during an enquiry or reservation.
• Payment-related information connected to reservation confirmation and Stripe checkout or setup sessions.
• Technical information such as IP-based location data, browser or device details, and website interaction or analytics events.
• Optional service data where applicable, such as access to vehicle-bay environmental telemetry or dedicated CCTV services.

How We Use Information

• To respond to enquiries and provide information about our services.
• To review and manage reservation requests.
• To arrange collection, delivery, access scheduling, and customer support.
• To create or manage payment verification and payment links through Stripe.
• To provide optional monitoring features and customer-facing service updates.
• To improve website performance, reliability, and user experience.
• To maintain security, prevent misuse, and comply with legal obligations.

Payments

Payments are processed securely through Stripe or Stripe-connected payment flows. Card verification or payment setup may be initiated at booking, and the website states that no charge is applied until the reservation is personally confirmed and collection or drop-off is arranged.

We do not intend to store full card numbers on this website. Payment processors may collect and process billing and transaction information under their own privacy terms and security standards.

Optional Monitoring Services

If you choose optional services such as dedicated CCTV access or environmental telemetry for your vehicle bay, we may process the information necessary to deliver those services, maintain account access, and support troubleshooting or security review.

Sharing Information

We may share information with trusted service providers where necessary to operate the business, including:

• Payment providers such as Stripe.
• Technology, hosting, communications, analytics, or infrastructure partners.
• Professional advisers or authorities where disclosure is legally required or reasonably necessary to protect rights, property, or safety.

Retention

We keep information only for as long as reasonably necessary for customer service, reservation administration, legal compliance, dispute handling, payment records, and operational or security needs.

Your Rights

Depending on applicable law, you may have rights to request access to your information, ask for correction, request deletion, object to certain processing, or request restriction of processing. To make a request, contact us through the website.

Security

We use reasonable technical and organisational measures to protect data, but no website or online service can guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version published on this page will apply.